Frequently Asked Questions
Find answers to common questions about your stay
You can make a reservation through Airbnb, Booking.com, Expedia, ETS, Jolly, Otelz, or by calling us directly.
Yes, all reservations made through platforms we have agreements with are valid at our hotel.
Cancellation conditions may vary depending on the channel through which you made your reservation.
Yes, we can offer discounts for long-term stays. Please contact us for details.
Most of our rooms include a kitchen, electric stove, washing machine, minibar, and kettle.
Yes. Pots, pans, plates, cutlery, glasses, and basic supplies are provided.
Some of our rooms have air conditioning. We provide fans upon request for rooms without air conditioning.
Some of our rooms have balconies. Smoking is allowed only on balconies.
Yes, we provide cribs upon request.
Yes, our hotel is pet-friendly.
No, breakfast service is not available. However, there is a kitchen in the rooms where you can prepare your own food.
Yes, there are many restaurants and cafes within walking distance around the hotel.
Yes, we offer free parking.
Yes, there is free Wi-Fi in all areas.
Room cleaning is provided daily upon request.
Yes, we quickly provide them through reception.
Yes, our reception is open 24/7.
No, our hotel does not have such additional facilities, but you can use our other establishment's pool, sauna, steam room, and pool for free. You have a 10% discount for massage.
No, it is located in a central location in Çankaya. You can reach Kızılay in approximately 10 minutes.
Kolej and Kızılay metro stations are 5-10 minutes away.
Esenboğa Airport is approximately 30 km away. You can reach it by taxi, private transfer, or bus.
Rooms are opened with keys. Entries and exits are controlled by reception.
With our 24/7 reception service, entries and exits are continuously monitored. We have 24/7 audio and video recording cameras.
Yes, it is suitable for family stays. Baby cribs are also provided upon request.
We accept cash or credit card payments.
Generally not required, but may be applied in some special cases.
